GDPR Privacy Policy for 1Stop Car Accident Repair Centre
Effective Date: [20/10/2024]
At 1Stop Car Accident Repair Centre, we are committed to protecting and respecting your privacy. This GDPR Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Vehicle Information: Make, model, registration number, and VIN of your vehicle.
- Accident Details: Description of the accident or damage to your vehicle.
- Payment Information: Payment details necessary for processing transactions (credit card information is processed through secure third-party services).
2. Purpose of Processing Your Data
We process your personal data for the following purposes:
- To provide you with our car repair services.
- To communicate with you regarding appointment scheduling and service updates.
- To handle insurance claims related to accidents.
- To process payments for our services.
- To comply with legal obligations.
3. Legal Basis for Processing Personal Data
Our legal basis for processing your personal data includes:
- Consent: You have given consent to us to process your personal data for one or more specific purposes.
- Contractual Necessity: The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
4. Sharing Your Personal Data
We do not sell or lease your personal information to third parties. However, we may share your information in the following circumstances:
- With insurance companies as part of claim handling processes.
- With service providers who assist us in operating our business (e.g., payment processors), under confidentiality agreements.
5. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes we collected it for or as required by law.
6. Your Rights Under GDPR
You have several rights under GDPR concerning your personal data:
- The right to access – You can request copies of your personal information from us.
- The right to rectification – You can ask us to correct any inaccurate information about you.
- The right to erasure – You can request that we erase all personal data we hold about you under certain conditions.
- The right to restrict processing – You can ask us to restrict the processing of your data under certain conditions.
- The right to object – You can object to our processing of your personal data under certain conditions.
To exercise these rights, please contact us using the contact details provided below.
7. Security Measures
We implement appropriate technical and organizational measures designed to protect against unauthorized access and unlawful processing of personal data.
8. Changes To This Policy
We may update this policy from time-to-time by posting a new version on our website. Please check this page occasionally to ensure you are happy with any changes.
9. Contact Us
If you have any questions about this policy or our treatment of your personal information, please contact us at:
1 Stop Cars Accident Repair Centre
Thynne Lodge
Green Ln
Staines TW18 3LT
Email: contact@1stopcars.co.uk
Phone: 07777 632366
This GDPR Privacy Policy aims at transparency regarding how we handle customer information while ensuring compliance with applicable laws governing privacy protection in Europe.